Resources for Victims & Survivors of Domestic Violence

Image Every year, millions of domestic violence victims suffer from the horrors of abuse alone. Having been isolated by their abusers from friends and family, many are disconnected from sources of support, strength and safety. By reaching out to your friend or family member and breaking the silence, you can make a difference.

Domestic Violence Help Line

Information, Options, Counseling, Legal and Shelter Services

Toll-Free. 24-hour. Confidential. Multilingual.

Phone: 1-877-863-6338
TTY: 1-877-863-6339

The Office on Domestic Violence continues to house and oversee the operation of the City of Chicago Domestic Violence Help Line. The Help Line is a 24-hour, toll-free confidential number that functions as a clearinghouse for domestic violence services and information.

The Help Line is used by:

  • Victims
  • Concerned family and friends
  • Perpetrators of domestic violence
  • Helping professionals
  • Health care workers, faith leaders, police officers, and prosecutors


Established in 1998, Mayor's Office on Domestic Violence contracts with the Chicago Metropolitan Battered Womens Network to operate the Help Line. Callers to the Help Line are provided with general domestic violence information, referrals to appropriate domestic violence services and a three-way phone linkage between the caller and the domestic violence services. Trained domestic violence advocates – Victim Information and Referral Advocates (VIRAs) – staff the phones 24 hours a day, 7 days a week. VIRAs provide victims with immediate information about their options, information on safety planning, referrals to community based providers including:

  • Shelters
  • Counseling
  • Legal advocacy
  • Civil legal services
  • Supervised child visitation centers
  • Perpetrators services

Bi-lingual and bi-cultural Spanish speaking VIRAs are always available and operators can access the Language Line (formerly the AT & T Language Bank) for over 140 other languages. A TTY is available for speech and hearing impaired callers. The Help Line's database consists of over 170 local domestic violence resources, and counselors are able to navigate these various services to identify and link callers to the most appropriate and accessible program. The Help Line provides immediate information and direct links to community-based resources to almost 3,000 callers a month.


Clean & Green - April 17

Via the Department of Streets & Sanitation

Mayor Daley's Clean & Green Citywide Volunteer Clean-Up

On Saturday, April 17, 2010, you and community groups in your area can make an immediate difference in your neighborhood by volunteering your time and efforts to take part in Mayor Daley's Spring Clean & Green Day.

For two decades, Chicagoans like yourself have teamed up with community groups and the City of Chicago to help beautify your communities by cleaning up and recycling accumulated litter and trash.  All you have to do is sign up and join us at a location close to you that could really use a good cleaning.  The City will work with you and your community organization to provide use on that day of all the brooms, rakes, shovels and bags needed to get the job done.

Join us on April 17th and help make a big difference in your neighborhood.  

To register or for more information, call us at 311. Or register online.

Download the flier in English and Spanish (.pdf)

Earned Income Tax Credit

Via the Chicago Tax Assistance Center

It's Money in Your Pocket

Owe less tax and get cash back from the IRS through the Earned Income Tax Credit (EITC).  Even if you don't own income tax, you can get the credit and cash!

  • Does your family earn up to $40,463 with one child?  You may get $3043.
  • Does your family earn up to $45,295 with two children?  You may get $5,028 back.
  • Does your family earn up to $48,279 with three or more children?  You may get up to $5,657 back.
  • Are you at least age 25 and under age 65, without children, and earning up to $18,440? You may get up to $457 back.
  • Investment income cannot be more than $3100 for the year.

Get your taxes done for free!

Free tax preparation assistance from professionally trained volunteers!  The Center for Economic Progress (CEP) and the Tax Assistance Program (TAP) are Chicago-area non-profit programs offering free tax preparation assitance to families earning less than $50,000 and individuals earning less than $25,000.  CEP and TAP provide trained volunteers at 29 sites in Chicago and 26 sites outside Chicago.  

Location in the 46th Ward:
Truman College
1145 W Wilson Ave.
Monday-Thursday, 5:30pm to 8pm
Saturdays, 10am to 1pm

What you need to bring:

  • All 2009 W-2 and 1099 forms
  • Social Security cards for all household members
  • Amount of "Economic Recovery Payment" received
  • Copy of recent property tax bill
  • Copy of 2008 tax return
  • Photo identification

Accommodations for people with disabilities will be made available.  If you need an accommodation, please call 311 at least 72 hours before your visit.

For more information about the EITC, the Child Tax Credit or other assistance, please call 311 or visit the City of Chicago website at

Kids and Kites - May 1


Via the Mayor's Office of Special Events

City Provides a Spring Lift

Families suffering from both cabin and spring fever will shout,"May Day," and have the answer to their call - Mayor Daley's Kids & Kites Festival, May 1, in Lincoln Park, presented by the City of Chicago and Harris Bank, in partnership with Anixter Center.

This annual festival celebrates a return to the outdoors in a fun and often big way as professional kit flyers demonstrate a "how to" as they maneuver the giant cat and octopus kites in the sky.

Kids can join in the fun by making, decorating and flying their own kites made from free kits provided by the City of Chicago and Walgreens (while supplies last).  Kites will also be available for purchase at the Kite Harbor booth.

Big Kite Candy Drop Returns!

The Big Kite Candy Drop will once again happen during the festival.  This children's favorite feels like candy is dropping from the sky when it's released from the specially filled kite.

Shrek the Musical tickets!

Proving that even "ogres" can be generous, festival attendees will have the opportunity to win a family four-pack of tickets to the Tony and Drama Desk Award-winning SHREK the Musical, which will play the Cadillac Palace Theatre for a limited engagement beginning July 13 - September 5.  The SHREK street team will distribute Shrek ears so everyone can join in the fun. 

The 12th Annual Kids & Kites Festival is May 1 in Lincoln Park at Cricket Hill (Montrose and Lake Shore Drive).  Event hours are 10am to 4pm and the festival includes strolling entertainment as well.

For more information on Mayor Daley's Kits and Kites, visit or call 312.744.3370.  Kids and Kites is sponsored by Harris Bank, in partnership with Anixter Center, and participating sponsors includes Walgreens and Whole Foods.  The 12th Annual Mayor Daley's Kids and Kites is presented by the Mayor's Office of Special Events in conjunction with the Chicago Park District.

Secretary of State @ Bridgeview Bank - April 30

Via Bridgeview Bank

Illinois Secretary of State's Mobile Drivers Service Facility

Take advantage of these convenient services right in your own neighborhood.

  • Duplicate License
  • Corrected License
  • Driver's License Renewal
  • Identification Cards
  • Vehicle Renewal Stickers
  • Vision Screening

Friday, April 30, 2010 - 10am to 2pm
Bridgeview Bank - Uptown Grand Rotunda
4753 N Broadway, Chicago IL 60640

For more information, please contact Linda at 773.975.4471.

Download the flier (.pdf).

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