Via the Mayor's Office for People with Disabilities

Effective Wednesday, April 1, 2009, the Mayor's Office for People with Disabilities (MOPD) Field Office, located at 2102 W Ogden Avenue, will adjust its schedule for walk-in services to better meet the needs of residents with disabilities.

The new service hours will be:

• Monday - 8:30am to 4:30pm
• Tuesday - 8:30am to 4:30pm
• Wednesday - No Walk-Ins Accepted (at 2102 W Ogden location only)
• Thursday - 8:30am to 4:30pm
• Friday - 8:30am to 4:30pm

In order to receive application assistance for the Circuit Breaker and RTA Reduced Fare/People Ride Free Programs, residents must bring the following: photo identification, verification of disability (such as SSI award letter), proof of income and verification of rent or property taxes.  Walk-in services are provided to residents on a first come, first serve basis beginning at 8:30am.

NOTE: MOPD's new service schedule will not impact services provided to seniors by the Department of Family and Support Services, Area Agency on Aging at the Central-West Field Office.

Assistance Available by Phone and at City Hall Location Monday - Friday

Residents will still be able to recieve disability-related assistance by phone Monday through Friday from 8:30am to 4:30pm by calling 312 744 6673 (voice) or 312 744 7833 (TTY).  In addition, the MOPD City Hall office, located at 121 N LaSalle Street, Room 104, will remain open to walk-in visitors Monday through Friday from 8:30am to 4:30pm.

Services Offered at Additional Locations

On Wednesdays, residents seeking assistance with the Circuit Breaker and Regional Transportation Authority (RTA) Reduced Fare or Free Ride programs may visit/contact the following agencies:

• Circuit Breaker - State of Illinois Department of Aging office, 160 N LaSalle St., Suite N-700; or call 1-800-624-2459 (voice) 1-888-206-1327 (TTY) for additonal locations that offer assistance in person.  Individuals may also apply online at https://cbrx1.aging.illinois.gov/app/cbci/.

• RTA Reduced Fare or Free Ride Program - RTA Office, 165 N Jefferson St.; or call 312-913-3110 (voice), 312-836-4949 (TTY) for other locations that offer assistance in person.

For more information, contact MOPD at 312 744 6673 (voice) or 312 744 7833 (TTY) or visit www.cityofchicago.org/disabilities.